Frequently Asked Questions

Everything You Need to
Feel Confident in Your Care

Explore answers to common questions about IV hydration, wellness services, post-operative recovery care, booking, and clinical eligibility.

IV Hydration & Wellness

What is IV hydration therapy?

IV hydration therapy delivers fluids and selected vitamins, minerals, amino acids, antioxidants, and/or medications directly into the bloodstream through an intravenous line.

This is more efficient than oral supplements because it bypasses your digestive system (stomach and intestines) allowing for direct absorption into your bloodstream. The vitamins and nutrients are quickly available to your cells for fast results and/or recovery. Each service is selected based on your wellness goals, health history, current medications, and clinical screening.

How do I know if I need IV therapy?

Your hydration and nutritional needs are unique. Factors such as illness, activity level, dietary intake, certain medications, surgery, and other health conditions can affect hydration and nutrient status. IV therapy delivers fluids and selected nutrients directly into the bloodstream, but it is not necessary or appropriate for everyone.

You may benefit from a consultation if you are experiencing concerns such as:

  • Fatigue or low energy
  • Dehydration
  • Frequent headaches or migraines
  • Brain fog or difficulty concentrating
  • Frequent illness or concerns about immune wellness
  • Poor workout recovery or muscle fatigue
  • Difficulty supporting your fitness and recovery goals
  • Recovery from surgery
  • Known low iron levels or anemia
  • Concerns about hair, skin, or nail health
  • Feeling stressed, run down, or overwhelmed
  • Difficulty feeling rested
  • Low libido or sexual wellness concerns
  • Occasional hangover symptoms
  • Difficulty maintaining adequate nutrition or hydration
  • A desire to support overall wellness and healthy aging

Important: These symptoms can have many causes and do not necessarily mean you need IV therapy. Your health history, medications, symptoms, and clinical needs are reviewed before treatment, and some concerns may require laboratory testing or evaluation by another healthcare provider.

How do I know which IV service is right for me?

The best option depends on your goals, symptoms, medical history, medications, hydration status, and overall health.

Before treatment, you will complete a health screening and nursing assessment. When clinically appropriate, your nurse can help you identify the service that best aligns with your individual needs.

How long does an IV appointment take?

Most IV hydration appointments take approximately 45–60 minutes, although timing may vary depending on the infusion, your individual needs, and how you tolerate treatment.

Why are vitamins, amino acids, and antioxidants used in wellness services?

Vitamins are natural substances your body needs to stay healthy. Different vitamins help your body produce energy, support your immune system, maintain healthy skin, support brain function, and perform everyday tasks.

Amino acids are substances your body uses to make proteins. Proteins help build and repair muscles, skin, organs, and other tissues throughout the body. 

Antioxidants help your body fight damage caused by stress, illness, aging, pollution, and other everyday exposures. Think of them as helping your body clean up and defend itself from wear and tear. Glutathione is a powerful antioxidant that may support skin health, overall wellness, and the body's natural detoxification process. 

How often can I receive IV hydration?

IV hydration frequency is individualized. It depends on the reason for treatment, ingredients administered, your medical history, medications, hydration status, and clinical assessment. Each visit includes appropriate screening to determine whether treatment is suitable.

How soon will I feel the effects of an IV?

Some clients notice improved hydration during or shortly after their infusion, while others may not feel an immediate difference. Your response depends on your hydration level, the ingredients received, and your individual needs.

How often can I receive vitamin or wellness injections (shots)?

Frequency varies by the specific injection, dose, reason for treatment, and your individual health needs. Some injections may be given on a recurring schedule, while others require more time between doses. We review your eligibility before repeat treatments.

Do you offer consultations?

Yes. Personalized consultations and clinical screening help determine whether a service is appropriate for you and which options may best align with your wellness or recovery goals.

Post-Operative Recovery

What is post-operative recovery care?

Post-operative recovery care with Heavenly Drips and Body provides professional, nurse-led support after surgery and is thoughtfully designed to complement your surgeon’s post-operative care plan.

Depending on your needs and surgeon guidance, services may include lymphatic drainage, wound support, drain and suture care, seroma assessment, recovery monitoring, and other supportive services.

Why might I benefit from professional post-operative care?

Not every recovery is the same. Professional post-operative support can provide additional nursing care, education, monitoring, and comfort while complementing your surgeon's recovery plan.

Depending on your procedure, recovery stage, clinical needs, and surgeon guidance, care may include:

  • Hydration and nutritional support
  • Recovery from fatigue and blood loss
  • Nausea and symptom monitoring
  • Pain and discomfort relief
  • Reduced swelling and inflammation
  • Wound healing and tissue recovery
  • Prevention and management of fluid collections (seromas)
  • Lymphatic drainage to support healing and reduce swelling
  • Reduced risk of fibrosis and scar tissue formation
  • Drain and incision care
  • Simple and complex wound care
  • Monitoring for signs that may require surgeon follow-up or potential complication
  • Recovery education and guidance
  • Improved comfort, confidence, and peace of mind during recovery
Why might I choose professional post-operative support?

Recovery needs vary from person to person. Professional nursing support may help with:

  • Recovery monitoring
  • Incision and wound support
  • Drain and suture care
  • Management of post-operative swelling
  • Lymphatic drainage when appropriate
  • Identification of changes that may require surgeon follow-up
  • Education, comfort, and recovery guidance
How soon after surgery can I receive post-operative care?

Timing depends on the type of procedure, your surgeon’s instructions, and the service being requested.

Some supportive services may begin within the first several days (24-48hrs) after surgery when clinically appropriate and consistent with your surgeon’s post-operative plan.

Do your services replace my surgeon’s post-operative care?

No. Heavenly Drips & Body provides supportive recovery services designed to complement—not replace—your surgeon’s post-operative care plan.

Your surgeon remains responsible for your surgical treatment and medical follow-up. Any concerning findings may require communication with or evaluation by your surgeon or another appropriate medical provider.

How long do post-operative visits last?

Post-operative visits generally range from approximately 1–2 hours, depending on the services requested, your recovery needs, and the nursing assessment performed during your visit.

When should I schedule my pre-operative IV?

Pre-operative hydration should be coordinated with your procedure and your surgeon's instructions. When appropriate, your pre-operative service should be scheduled early enough that it does not interfere with your surgeon's or anesthesia team's fasting and fluid restrictions. Your surgical team's instructions always take priority.

When should IV iron treatment begin before surgery?

IV iron is not a routine pre-operative hydration service. It may be used when iron deficiency or iron-deficiency anemia has been identified and treatment has been ordered or clinically indicated. When possible, perioperative anemia treatment should begin as soon as surgery is scheduled—ideally at least 3–4 weeks before surgery—to allow time for hemoglobin and iron stores to respond. Treatment may still be appropriate when less time is available, depending on the clinical situation.

Can I receive an iron infusion after surgery?

Yes, when clinically appropriate. Post-operative IV iron may be considered when laboratory testing confirms iron deficiency or anemia and a clinician determines treatment is appropriate. Timing depends on your recovery, postoperative assessment, blood loss, lab results, symptoms, your overall condition, and authorized treatment plan.

Booking, Travel & Payments

Do you offer mobile services?

Yes. Heavenly Drips & Body provides concierge wellness and recovery services delivered to your home, hotel, office, or approved recovery setting throughout San Antonio and surrounding areas.

*Travel is included within a certain radius. A fee applies for locations outside of our service area.

How do I book an appointment?

Appointments can be reserved through our secure Jane booking portal. You may be asked to complete intake forms and health screening information before your appointment.

What are Drip Angels?

Drip Angels are members of our VIP client community and may receive special benefits such as early booking access, priority scheduling, and exclusive offers when available.

Do you require a deposit?

Some appointments may require a deposit to reserve your requested date and time. Any applicable deposit, cancellation, travel, or after-hours policies will be provided during booking.

What payment methods do you accept?

Available payment methods are displayed during the booking and checkout process. Payment requirements may vary depending on the service selected.

Safety & Medical Eligibility

Who administers the services?

Clinical services are provided by qualified licensed healthcare professionals in accordance with applicable clinical protocols, medical oversight, and scope-of-practice requirements.

Is IV hydration safe?

IV hydration is generally well tolerated when provided to appropriately screened clients by qualified healthcare professionals; however, IV therapy is still a medical procedure and is not appropriate for everyone.

Before treatment, we review your health history, medications, allergies, symptoms, and vital signs to determine whether the requested service is appropriate. Certain health conditions or medications may require treatment modification, medical clearance, postponement, or referral to another healthcare provider.

Potential risks may include bruising, discomfort, infiltration, infection, allergic reactions, electrolyte changes, or fluid overload.

For client safety, Heavenly Drips & Body does not provide elective IV hydration services to clients with certain significant heart or kidney conditions. Additional medical clearance may be required depending on your health history and requested treatment.

Does everyone qualify for IV hydration or wellness treatments?

No. Eligibility depends on your medical history, medications, allergies, current symptoms, vital signs, and the treatment being requested.

Certain medical conditions, medications, pregnancy status, abnormal findings, or current illness may require medical clearance, modification of treatment, postponement, or referral to another healthcare provider.

Will I be screened before treatment?

Yes. Clients complete health and medication screening before clinical services. A nursing assessment may also be performed to help determine whether the requested treatment is appropriate and safe to proceed.

Should I tell you about my medications and medical conditions?

Yes. Please provide accurate information about your medical history, allergies, prescription medications, over-the-counter medications, vitamins, supplements, recent procedures, and pregnancy or breastfeeding status when applicable.

What if I am experiencing a medical emergency?

Heavenly Drips & Body is not an emergency medical service. If you are experiencing severe or rapidly worsening symptoms or believe you may be having a medical emergency, call 911 or seek immediate emergency medical care.

Still Have Questions?

We’re happy to help you navigate your wellness and recovery options before booking.

Information provided on this page is for general educational purposes and does not replace individualized medical advice, diagnosis, treatment, or your surgeon’s post-operative instructions.